The customer has the right to choose the delivery method:
- personal collection from the seller's warehouse
- courier shipment by a forwarding company.
The cost of shipping the order depends on the size and weight of the item and is calculated and reported along with the final payment amount.
Order delivery takes 3-5 business days. This is the time required for posting money, preparing the package and its delivery. Couriers deliver consignments in hours. 8-17 (Monday to Friday).
In the event of non-compliance of the delivered shipment with the order placed, the Buyer should refuse to accept unsolicited products and immediately notify the Seller. Acceptance of the shipment by the Purchaser, confirmed by its signature on the consignment note, will be treated as confirmation of its compliance with the order.
Receipt of a parcel from a courier company must be confirmed by a written receipt. Upon receipt, the Buyer receives ownership of the goods and all risks related to ownership and use, in particular the risk of loss or damage.
When collecting the goods, the Buyer is obliged to check whether the package does not have any damage caused during transport. The condition for consideration of a possible complaint in this respect is the listing of the "Damage Protocol" in the presence of an employee of the forwarding company.
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